Privacy Policy - Rochembach Hair and Beauty
Effective Date: 24/03/2026
Rochembach Hair and Beauty ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Information We Collect
We may collect and process the following personal data:
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Identity Data: Full name
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Contact Data: Email address, phone number
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Booking Data: Appointment details, service history, preferences
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Payment Data: Payment details processed securely via third-party providers (we do not store full card details)
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Technical Data: IP address, browser type, and how you use our website
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Marketing Preferences: Your preferences for receiving offers and updates
2. How We Collect Your Data
We collect data when you:
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Book an appointment (online, in person, or by phone)
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Fill out a contact form on our website
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Subscribe to marketing communications
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Interact with our website (via cookies and analytics tools)
3. How We Use Your Data
We use your data to:
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Manage and confirm your bookings
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Provide our hair and beauty services
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Communicate with you regarding appointments or enquiries
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Process payments
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Improve our website and services
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Send marketing communications (only if you have opted in)
4. Legal Basis for Processing
We rely on the following legal bases:
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Contract: To provide the services you request
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Legal obligation: To comply with legal requirements
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Legitimate interests: To operate and improve our business
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Consent: For marketing communications
5. Sharing Your Data
We may share your data with trusted third parties, including:
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Online booking systems (such as Treatwell or Wix Bookings)
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Payment processors
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IT and website service providers
All third parties are required to keep your data secure and use it only for specified purposes.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, tax, and accounting requirements.
7. Your Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent for marketing at any time
To exercise your rights, please contact us.
8. Cookies
Our website may use cookies to improve your experience. Cookies help us understand how visitors use our website and allow us to improve functionality.
You can manage or disable cookies through your browser settings.
9. Data Security
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.
10. Contact Details
Rochembach Hair and Beauty
Email: sandrarochembach@gmail.com
Phone: 07376321633
Address: 25 Station Road, London, SE25 5AH
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
By using our website and services, you agree to this Privacy Policy.